OutHives Privacy Policy

Last updated: 2/2/2025

Welcome to OutHives ("OutHives," "we," "us," or "our"). OutHives is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you access or use our mobile application (available on Android and iOS) and any associated services, websites, or communications (collectively, the "Service"). By accessing or using our Service, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Service.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our Service.

a. Personal Information

When you use our Service, we may collect personally identifiable information ("Personal Information"), including:

Contact Information:

Your name, email address, phone number, and any other details you provide during registration or profile updates.

User-Generated Content:

Posts, ads, messages, reviews, photos, and any other content you create or share within the Service.

Account Information:

Usernames, passwords, profile pictures, and other account-related data.

Payment Information:

If you subscribe to premium services or make in-app purchases (such as profile boosts), we may collect billing information such as credit card details and billing addresses.

Demographic and Profile Information:

Any additional details you choose to provide, such as your location (if provided) or preferences related to services.

b. Technical and Usage Data

We automatically collect certain technical and usage data when you access our Service, including:

Technical Data:

IP addresses, device information (device type, hardware model, unique device identifiers), browser type and version, and operating system.

Usage Data:

Details of how you interact with the Service, such as search queries, clicks, navigation paths, and time spent on various features.

Location Data:

Geolocation data to facilitate location-based features, such as connecting service providers with users or displaying localized ads. We will obtain your consent before collecting this data.

Cookies and Tracking Technologies:

We use cookies, Sentry, and other tracking tools to collect and store information that helps us understand usage trends, improve the Service, and secure your interactions. You can manage your cookie preferences through your browser settings, though disabling cookies may impact your experience.

2. How We Use Your Information

a. Service Delivery and Functionality

Connecting Users:

Facilitating communication between service providers and users by sharing necessary Personal Information.

Content Management:

Displaying, storing, and managing user-generated content in features like the Hive community feed and chat.

Payment Processing:

Managing subscriptions, profile boosts, and other paid features, including the processing and verification of financial transactions.

3. Data Storage, Retention, and Security

a. Data Storage

Cloud Storage and Encryption:

Your data is stored securely on cloud servers, with encryption and access controls in place to meet industry standards.

Location:

Data may be stored in multiple jurisdictions. We take measures to ensure that data transfers comply with applicable legal requirements.

b. Data Retention

Retention Periods:

We retain your Personal Information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specific retention periods may vary based on the type of data and legal obligations.

Data Deletion:

You can request deletion of your Personal Information by contacting us at [email protected]. Note that some data may be retained for legal or operational reasons.

c. Security Measures

Security Practices:

We implement reasonable security measures, including encryption, regular security audits, and access controls, to safeguard your information from unauthorized access, disclosure, alteration, or destruction.

4. Data Sharing and Disclosure

a. Sharing Within the Service

User-to-User Sharing:

Personal Information may be shared with other users or service providers solely to facilitate communication and the proper functioning of the Service (for example, sharing contact details for service transactions).

b. Third-Party Service Providers

Service Providers:

We may share your Personal Information with third-party service providers (e.g., payment processors, analytics services, cloud storage providers) who perform functions on our behalf. These providers are contractually obligated to protect your data and only use it for the specified purposes.

c. Legal Disclosures

Legal Requirements:

We may disclose your Personal Information if required to do so by law or in response to a valid legal request, such as a subpoena or court order, or to protect the rights, property, or safety of OutHives, our users, or the public.

d. Business Transfers

Transfers and Mergers:

In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owner. We will notify you via email and/or a prominent notice on the Service regarding any change in ownership or the use of your Personal Information.

5. Your Rights and Choices

We respect your rights and offer you control over your Personal Information.

a. Access and Correction

Account Management:

You can access and update your Personal Information through your account settings. If you need assistance or wish to correct any inaccuracies, please contact us.

b. Data Deletion

Deletion Requests:

You may request that your Personal Information be deleted by contacting [email protected]. We may require identity verification before processing deletion requests.

c. Communication Preferences

Marketing Communications:

You may opt out of receiving promotional emails or newsletters by following the instructions in the emails or contacting us. Note that opting out will not affect essential account or service-related communications.

Cookie Preferences:

Manage cookies and tracking technologies through your browser settings. Please note that disabling cookies may limit certain functionalities of the Service.

d. Age Restrictions

Children's Privacy:

OutHives is not intended for use by individuals under the age of 16. We do not knowingly collect Personal Information from persons under 16. If we learn that we have inadvertently collected such data, we will take steps to promptly delete it.

6. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. In the event of material changes:

Notification:

We will notify you via the email associated with your account and/or by posting a prominent notice on our Service.

Effective Date:

The updated Privacy Policy will be effective as of the new effective date indicated at the top of the policy. Your continued use of the Service after such modifications constitutes your acknowledgment and acceptance of the revised policy.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Please note: We may need to verify your identity before processing certain requests.

By using OutHives, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein, subject to applicable laws and regulations.

Last updated: 4/8/2025